Returns & Exchanges

At COMMENSE, we want you to be completely satisfied with your purchase. If you are not happy with your items, we offer a hassle-free return and exchange process within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Ensure items are in their original condition with tags attached, and place them securely in the original packaging along with the packing slip.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing